Shipping policy

At Athira, we understand that when you order something special, you want it delivered safely and on time. We ensure a smooth, reliable, and transparent shipping experience across India.

Shipping Coverage

We currently ship across India.

We are working towards international shipping soon.

Order Processing Time

All orders are processed within:

1–2 business days (excluding Sundays and public holidays)

Once your order is confirmed:

  • You will receive an order confirmation email.

  • You will receive a tracking link once your order is shipped.

During peak seasons, festive periods, or sales events, processing times may be slightly extended. We always aim to dispatch at the earliest.

Estimated Delivery Timeline

After dispatch, delivery typically takes:

  • Metro Cities: 2–4 business days

  • Tier 2 & Tier 3 Cities: 3–6 business days

  • Remote Locations: 5–8 business days

Delivery timelines may vary depending on courier availability and local conditions.

Shipping Charges

✔ Free Shipping across India
✔ No hidden charges
✔ No minimum order value required

The price you see at checkout is the final price you pay.

Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email and/or SMS.

  • You can track your shipment in real time.

If you do not receive tracking details within 48 hours of placing your order, please contact us.

Secure Packaging

Every Athira piece is:

  • Carefully quality-checked

  • Securely packed to prevent damage

  • Delivered in premium, protective packaging

We ensure your 925 Sterling Silver jewelry reaches you in perfect condition — ready to wear or gift.

Delivery Attempts

Our courier partners will make multiple delivery attempts.
If delivery fails due to:

  • Incorrect address

  • Unavailability at delivery location

  • Incorrect contact details

The order may be returned to us. Re-shipping charges may apply in such cases.

Please ensure your shipping details are accurate while placing your order.

Delays Beyond Our Control

While we work with trusted logistics partners, delivery may occasionally be delayed due to:

  • Weather conditions

  • Natural disruptions

  • Government restrictions

  • High seasonal volume

We appreciate your patience in such situations.

Damaged or Tampered Package

If you receive a package that appears damaged or tampered:

  • Do not accept the delivery if visibly damaged.

  • Take photos immediately.

  • Contact us within 24 hours of delivery.

We will investigate and resolve it promptly.

Need Help?

For shipping-related queries, reach out to:

📧 support@athira.co.in
📍 India